FAQs

MAGPIE LONDON LEAK DETECTION FREQUENTLY ASKED QUESTIONS (FAQ)

How do I know if we got a water leak?

One of the first things you should do when you suspect you have a leak is to turn off your water main switch and then check the dial on your meter. 

If your water meter is still running, you may have a water leak within your area. Once you turn the switch on and the meter still moves, even if you are not using any water within the house, it is likely that you have leaks within your property. 

How much water can I lose with leaks?

It depends and it varies based on the size of the pipe and the damage it got. 

For instance, a 1/8” hole in a 4” pipe at 60psi can lose 296,000 gallons of water over a 3-month period. 

Can you fix a leak when you detect it?

Yes. Magpie London offers a repair service, so once we have identified that some isn’t right upon diagnosis, we will suggest a detailed report on how to best address the situation. 

How does MagPie London locate leaks?

We have several methods on identifying and locating water leaks. Our common techniques include sounding and pressure testing. 

What Information Do You Need from me to easily locate a leak?

During our call, we typically ask for some information that will be helpful in detecting water leaks in your area. Some of them are as follows: 

  • Location of the pipe
  • What is the material of the pipe?
  • What is the size of the pipe?
  • What kind of utility maps can you provide us?

What Causes Pipes to Leak?

When excessive pressure is applied to your water pipes, it can definitely cause them to cause a leak. Bad materials can also cause cracks in the pipes so selecting a good material really matters.  

What should I do to prevent damage from a leak?

Turn off the water supply to your house immediately. Contact us to speak with one of our water leak detection specialists who will guide through the process.

What are the dangers of hidden leaks?

Early detection of water leaks is very important as leaks get larger with age. They can potentially cause damage to your house. It doesn’t only waste resources, but it can also cause major water damage that could be costly to fix. 

In addition, it can also lead to health issues for anyone as water leaks can create molds. It’s no brainer that you should have your water leak problems repaired as soon as possible. 

What will Happen if we Ignore Water Leak? 

Water leak can erode your pipes and can lead to a more trouble-some water leak issue. Small leaks can quickly turn into a huge one, so make sure to address them quickly.

Can you handle large water leak issues?

For the past 20 years, we’ve experienced different leak issues over different areas: fields, garage, garden, and other large areas. We can survey the area first and discuss your options. 

How long will the testing take?

In most cases, it takes around 1-4 hours to detect water leaks. In general, it depends on how much plumber there is and how many leaks you have. 

What can I do if I have further questions about water leak detection?

Please do not hesitate to reach out to us so we can connect you to our knowledgeable customer service representative. We’re available 24/7. 

Wherever you are in London, we at Magpie London are always ready to help you with water leak detection and repair. Please give us a call or contact us immediately. We’re available 24/7 to answer your queries! 

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